Shared Categories in Outlook  - Here is a challenge

Hello everyone,

Here is the issue I have going on.

Back ground:

  • Hosted Exchange Server - All users can connect.
  • Office 2010 - All user Cached Exchanged Mode
  • All Windows 7

Situation:

User A: Creates a shared calender and give rights (editor) to User B and User C.  He creates color categories for the people that work for him. So Joe - Blue, Lauren - Green, Garry -Yellow so on and so on.

User B: Is fine..sees everything and all the categories are the same colors all created by user A.  - No Issue

User C:

In Cached Exchanged Mode

  • User C sees the calender entries and can create new ones on User A calender. User A and B can see the entries entered.
  • Cannot see any color categories that was created by User A
  • Cannot use or see any color category created by user A or User B or use color to create categories.  So User C can enter Joe (which we said above Blue) has a meeting but cannot set the color category.

TWIST

If User C does not use Cached Exchanged Mode..she sees everything perfect like User A/B.

Done so far.

  • Recreated the mailbox.
  • Reinstalled Outlook 2010.
  • Checked the box to Upgrade to color.

Any ideas?

January 31st, 2015 10:40am

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